Why ProServ?

If it runs on your network, we support it! We have been the support business for over 15 years and keep our customers secure as they grow. From a single computer to full network with servers, shares and security, we’ve got you covered.

We provide a manageable range of services that allow us to work closely with our clients in satisfying their IT needs while building processes. Our Network remediation team has been helping customers with the Comcast IP Based phone systems by establishing new network drops or providing cable management to existing networks. This department has grown to take on larger projects such as designing and wiring complete office spaces for Network, Phones, Printers, collaboration centers, camera surveillance systems and alarms.

You do what you do best and run your business. We will manage the IT aspects of your business and keep you safe, efficient and running without worries.

Never be down again
Never be down again!

We realize that you can chose any IT Service Provider and understand that Your failure is our failure. We don’t take that lightly.

If it runs on your network, we install and support it. We have been the support business for over 15 years and stay keep our customers secure as they grew. From a single computer in the office to full network with a server, shares and security.

ProServ Software & Support LLC. is a Connecticut based company that has established its reputation through satisfying the needs of their customers in Connecticut, New York and throughout New England.

We provide a manageable range of services that allow us to work closely with our clients in satisfying their IT needs and building processes. Our Network remediation team has been part of the Comcast build out of their IP Based phone systems by establishing new network drops or providing cable management to existing networks. This department has grown to take on larger projects such as designing and wiring complete office spaces for Network, Phones, Printers, collaboration centers, camera surveillance systems and alarms.

Our Support division has been at the forefront of keeping our customers computers running at peak performance. We have remote management tools that will monitor your computer or network and alert us of any changes that could be a result of a virus, ransomware or hijacking malware. This Managed Service Department controls our customers complete computer network through active and alert monitoring while providing Operating Patch Management and maintaining the current versions of all 3rd party software being used at each location. This team can install software and printers while the user is working on their PC’s without disrupting the user in most cases. Maintaining antivirus definitions, service packs, software patches and minimizing network threats is a huge part of what this department accomplishes daily.

Document management is one of our favorite topics to discuss with our clients. We offer several Document management products that can help your company become competitive in its field with the automation, services, applications and support that we have found to be effective industry wide. Our team of skilled professionals have been working with these products for over 20 years and they can help your company with a successful, productive process as well as scanning the historical backlog once the system is operating efficiently. We have completed many installations for many impressive companies throughout CT and NY.

Our developers are skilled in managing and the execution of migrating customers off specialty applications that are outdated or proprietary. Our company can provide hosting of your applications and cloud-based products, provide cloud servers and virtual environments as well as full system backups that will help keep your company safe, secure and running efficiently. A successful migration will require a Project plan, development plan, staging and an implementation plan that should include a fall back option and end user training upon a successful migration. We have what it takes, and we do this well!

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